FAQ-Women hygiene wellness

Know more about Women Hygiene Wellness and Process:

Shipping: 

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What is expected after placing an order?

You will receive confirmation message for purchase on provided email address.  Tracking ID would be shared after your order is shipped. You can also check your order status after logging into account.

Can I cancel order after placing it?

Drop us message if created order by mistake. Please note that we do process order as quickly as possible after receiving an order. If order is packed and shipped, we can't do much.

Do you accept return for purchased product ?

It is based on product that purchased from us. Please refer our refund policy for more info.

Order processing time?

Purchased product would be packed and shipped within same-day of order or next business day.

Your WellNess Center Q/A:

  • What is period panties or Period Underwear or Period in panty ?

Period panties or Period Underwear are an innovative type of reusable undergarment designed to absorb menstrual flow, offering an all-in-one protection system during your period. Best to pick Anit-bacterial/Odor Control/ Sustainable and moisture wicking

  • How period panties or Period in panties works?


Period underwear looks and feels like regular underwear but is constructed with specialized, multi-layered fabric technology in the gusset (the crotch area) to manage menstrual blood.

    • Layered Construction: They typically feature several layers. 
      • Moisture-Wicking Layer: Pulls fluid away from your skin to keep you feeling dry.
      • Absorbent Layer(s): These core layers soak up menstrual blood. Absorbency levels vary significantly between brands and styles, often rated to hold the equivalent of a light liner, a regular tampon, or even several super tampons.
      • Leak-Proof Barrier: An impermeable outer layer prevents any fluid from soaking through to your outer clothing.
    • Reusability: Unlike disposable pads or tampons, period underwear is
    • washable and reusable, making it an eco-friendly and cost-effective option in the long run.
    • Comfort and Style: Manufacturers offer them in a wide variety of styles (bikini, brief, boyshort, high-waisted, etc.) and colors, so you don't have to sacrifice comfort or style.
  • Why to use period panties? 

    • Convenience: They are an all-in-one solution, meaning you can wear them alone without needing other products like pads or tampons.
    • Comfort: Many users find them significantly more comfortable and less irritating than traditional pads.
    • Eco-Friendly: Reducing reliance on disposable products cuts down on landfill waste.
    • Versatility: They can be worn for sports, overnight protection, or as backup protection alongside a menstrual cup or tampon for extra security on heavy days.
    • LeakProof: Period panties can easily use with pads or tampons or other menstrual products. Its versatile and wear like normal underwear. When it is used with other products, it does prevent chances of leak and create stain on clothes. Picking best period panties does help to keep you dry/stain free/rash free/ Antibacterial 


  • How to care period panties ?

    • Rinse Immediately (Recommended): Hold the gusset (absorbent area) under cold running water. Gently rub the fabric together until the water runs clear.
    • Why Cold Water? Cold water helps lift blood particles away from the fibers. Hot water can cause blood proteins to set into the fabric, making stains harder to remove and potentially reducing absorbency.
    • If you can't rinse right away, squeeze out excess moisture and hang them to dry, or store them in a wet bag (a waterproof, sealed bag) until you are ready to wash them.
  • How to store menstrual panties? 


    • Storage: Once completely dry, store them in a clean, dry, and well-ventilated area. Do not store them if they are damp, as this can lead to mildew or odor
    • Lifespan: With proper care, high-quality period panties can last anywhere from 2 to 5 years.
    • Rotation: Having 3-5 pairs is often recommended. This allows you to rotate them, ensuring you always have a dry pair available and reducing wear on any single pair.


  • When we should replace period panties?

    • Reduced Absorbency: Noticeable leaks when they didn't leak before.
    • Stretched Elastic: Bands become loose, causing the underwear to slip out of place.
    • Persistent Odor: A smell that remains even after a thorough washing cycle.
    • Visible Wear: Pilling, thinning fabric, or holes.


  • Why period panties smell?

    • Odor While Wearing menstrual panties
      • Bacterial Growth: Menstrual fluid contains blood, tissue, and discharge. Bacteria naturally present on the body feed on these components, and this process creates odor. Period panties collect everything in one place, which can lead to a smell if the fluid sits too long. Picking anti-bacterial period panties can help with this issue.
      • Not Changing Frequently Enough: While many panties are absorbent enough for 12+ hours, changing them every 4 to 8 hours (depending on your flow) significantly limits the time bacteria has to multiply and create a noticeable odor.
      • Normal Menstrual Scent: A slight, metallic smell is normal, as it's the scent of blood mixing with air (due to its iron content). This is comparable to the smell with any other period product.


    • Smell comes after washing period panties

      • Incomplete Rinsing/Washing: If dried blood particles or residue are not completely washed out, they will remain in the fabric and cause an odor upon the next use or even right after drying.
      • Trapped Residue from Products: Fabric softener is a major culprit. It leaves a residue that coats the fibers, which can trap moisture and odor-causing bacteria.
      • Improper Drying: If the panties take too long to dry, or are stored while still slightly damp (often in a damp hamper or poorly ventilated space), mildew or bacteria can start to grow, leading to a musty smell. 
      • Soaking Too Long: While soaking can be helpful, soaking them for days without washing can allow odor-causing bacteria to flourish in the stagnant water.